The DGOJ ensures that Spanish punters receive the excellent gambling services they thirst for. This explains why most of these individuals always watch out for a valid license from this government body before registering with a Spanish casino.
But what can a gambler do if they find out the platform they chose has broken one of the DGOJ rules, limiting its capability to provide safe and reliable gambling services? Well, this local gambling commission welcomes reports from Spanish players who feel wronged or cheated by their betting websites. After receiving information about the alleged offense, the DGOJ launches an investigation to determine if the claims are valid to protect the punter's interests.